How to let us know you’re not happy
There are a lot of ways to get in touch, but it’s probably easiest to ring us. If you email or write a letter, it might take us up to ten days to get back to you. However you make your complaint, you’ll need to give us your account number and the phone number linked to your service. This will help us investigate and ring you back quickly.
Ring this number – For complaints 01257 676031
You could email us at – firstname.lastname@example.org
Write to us at –
Customer Service Manager
Skull House Lane