Customer Help

How to let us know you’re not happy

There are a lot of ways to get in touch, but it’s probably easiest to ring us. If you email or write a letter, it might take us up to ten days to get back to you. However you make your complaint, you’ll need to give us your account number and the phone number linked to your service. This will help us investigate and ring you back quickly.

Ring this number – For complaints 01257 676031

You could email us at – customerhelp@lansafe.co.uk

Write to us at –

Customer Service Manager
Lansafe Ltd
Technology House
Unit 4
Stone Crop
Skull House Lane
Appley Bridge
Wigan
WN6 9DL