FAQS

Frequently Asked Questions (FAQS)

Are Lansafe NSI Gold?

Yes, Lansafe were awarded NSI Gold Certification for their security expertise in May 2023.

What is NSI Gold?

NSI Gold Accreditation means that all staff are security screened and above all trustworthy. A security system installed to NSI Standards are issued with a certificate of compliance. 

Why should I choose an NSI Gold approved company?

There are numerous reasons, here are just a few:

  • All staff are screened
  • Certificate of compliance is issued upon completion.
  • Business insurance discounts are available  because insurers know know that NSI inspects work of its member companies and this reduces the risk to insurer. 
Why is Security important for my business?

Investing in security is crucial for any business, regardless of size or industry. It helps protect physical property, equipment, and confidential data, while also maintaining customer trust. Complying with industry regulations is also necessary. Failing to invest in security measures can result in legal consequences and hefty fines. Protect your business by investing in security.

Can I pay maintenance monthly?

Yes, we will always give you the option of annual or monthly. Alternatively, contact our billing team for more information. 

What is the timing for support services?

We offer different support packages for customers and this can be discussed with your account manager at any time. 

How do I contact Support?

Call 01257 254120 Option 1 or email [email protected]

How easy is the migration?

Our team will put a structure in place and keep you as the customer updated on the progress an estimated completion dates for full migration. 

How do I make an enquiry for a VoIP Phone System?

Simply call our main number 01257 254120 or email our team on [email protected]

What advanced features are available?
  • Call recording
  • Wallboards
  • Music on Hold
  • Call transfer
  • CRM Integration
  • Call Diverts
  • Much more
Do you have a softphone App?

Yes, we offer MobeX which allows you to make calls from anywhere as part of your VoIP Phone System. 

General Questions

What are your opening times?

Monday – Friday: 8am- 5pm

Out of hours support available depending on support package. 

Why choose Lansafe?

Lansafe are one of the UK’s leading Managed service providers, specialising in 3 main sectors in the business world. We can offer you Managed I.T, Telecoms and security all on one bill and all with one company. 

Do Lansafe offer any other services?

Yes, we offer Business Mobiles and have recently launched our LED Lighting division. 

To arrange a site survey call us on 01257 254120. 

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