The Challenge
As established and busy building company, Hughes Brothers relies on a team of skilled engineers who spend much of their working day out in the field. Having reliable mobile communications is essential to keeping engineers, management and directors connected, whether they are on site, travelling between jobs or working remotely. The business needed a business mobile solution that recognised the different requirements of its workforce. For engineers, this meant durable mobile devices capable of withstanding the everyday knocks, bumps and drops associated with working in construction, alongside clear usage controls to help manage costs and prevent unexpected charges. For management and directors, the priorities were slightly different. They needed dependable network coverage, flexibility, and international roaming facilities to ensure they could remain connected when travelling abroad. Hughes Brothers also wanted to simplify the management of its communications and it services, reducing the number of providers it dealt with.
The Lansafe Solution
Lansafe worked closely with Hughes Brothers to understand the different needs across the business and developed a tailored business mobile agreement that provided the right solution for each employee. Our solution included:
- Durable Mobile Hardware: Devices supplied with highly rated rugged protective cases, designed to help protect against accidental drops, knocks, and bumps in demanding working environments.
- Usage & Spend controls: Bill spend caps were implemented to help manage employee usage and prevent unexpected additional costs.
- International roaming restrictions: International roaming was barred across the O2 network for general workforce users, helping prevent unwanted overseas usage and unexpected charges.
- Multiple Network Options: Management and directors were provided with a combination of O2 and Vodafone connections, selected according to individual requirements, location, and signal checks to help achieve dependable coverage.
- One Consolidated Bill: Multiple networks and mobile agreements managed through Lansafe, giving Hughes Brothers on point of contact and simplified billing.
- Ongoing Support: Access to Lansafe’s support team Monday to Friday, 8am-5pm, for assistance, changes, and ongoing mobile management.
By tailoring the agreement around different employee roles, Lansafe ensured that engineers had practical, protected devices with appropriate usage controls, while management and directors benefited from the additional flexibility and connectivity they required.
The Results
Hughes Brothers now benefits from a business mobile solution that provides greater control over employee usage, protection for mobile hardware and reliable connectivity across different working environments. By combining O2 and Vodafone connections under one Lansafe agreement, the business has greater flexibility when it comes to network coverage, alongside simplified billing and ongoing support. Importantly, business mobiles are just one part of the wider relationship. Lansafe also provides Hughes Brothers with its VoIP telephone system, managed IT support, and network support. This means the business benefits from one trusted provider, one point of contact and one consolidated approach to managing its communications and IT infrastructure.
Customer Feedback
“It was such an easy process and was made even simpler by having one company looking after our communications and keeping our infrastructure safe. We cannot thank Lansafe enough for their friendly yet professional approach.”
John Hughes, Director.
One Provider. One Bill. Complete Peace of Mind.
At Lansafe, we understand that businesses have different requirements across their workforce. From rugged mobile devices and controlled employee usage to multi-network connectivity and international roaming, we build mobile solutions around the way your business operates.
And with business mobiles, VoIP, IT Support, and network management all available under one roof, we make managing your business technology simpler.
Looking to simplify your business communications and IT?
Contact Lansafe to find out how we can bring your services together.
