Happy Smiles – Telecoms, Managed IT & Business Mobiles.

Happy Smiles Training is a forward-thinking organisation dedicated to creating inclusive environments across schools, community groups, and businesses through specialist training programmes. As their team and client reach continued to expand across the region, their day-to-day operations became increasingly reliant on dependable, modern technology.

Delivering workshops on-site and working with sensitive client and school information highlighted a clear operational challenge: Happy Smiles was managing multiple disparate suppliers across their phones, mobile contracts, and IT support. This fragmented setup created unnecessary administrative overhead, unpredictable costs, and gaps in overall security management.

To support their long-term growth and meet stringent data governance requirements, Happy Smiles approached Lansafe. Their objective was clear: consolidate their entire technology estate under one trusted local partner, strengthen their cyber security posture to support Cyber Essentials certification, and deploy a seamless communications infrastructure that gives their team the freedom to work reliably from anywhere.

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What We Did.

Lansafe conducted a full review of Happy Smiles’ technology footprint and designed a single, unified IT and telecommunications package tailored to the needs of an active, hybrid workforce.

Our technical team began by deploying a cloud-hosted VoIP Business Phone System. Configured for maximum agility, the new system equips staff with advanced call management, bespoke routing, and mobile app integration, allowing team members to communicate effortlessly whether based in the office or on-site delivering training. Alongside this, we consolidated their Business Mobile contracts under Lansafe management, aligning all voice and data tariffs to deliver transparent billing and better commercial value.

To address their compliance and data security requirements, we carried out a complete overhaul of their IT environment. Our engineers enrolled all staff workstations and mobile devices into Microsoft Intune, establishing centralised device management. This allows Lansafe to enforce security policies, manage software updates, monitor threat activity, and perform remote wipes if a device is ever lost or stolen.

Network controls and data handling procedures were subsequently upgraded to align directly with Cyber Essentials guidelines, protecting Happy Smiles’ sensitive records and meeting the prerequisite standards required by their educational and corporate partners.

Finally, Happy Smiles transitioned to Lansafe’s Fully Managed IT Support, giving their entire team direct access to our proactive helpdesk and senior technical engineers for ongoing monitoring, maintenance, and day-to-day assistance.

Key Project Deliverables:

Cloud VoIP Telephony Deployment with flexible mobile integration
Consolidated Business Mobile contracts and unified billing
Microsoft Intune Implementation for centralised endpoint and device management
Network & Cyber Security Hardening aligned with Cyber Essentials standards
Proactive Fully Managed IT Support with dedicated helpdesk access

"Partnering with Lansafe has completely transformed how we manage our technology. Having our IT support, business mobiles, and phone systems brought under one roof has saved us valuable time and given our team total confidence when working remotely. The level of security and proactive support they’ve implemented gives us complete peace of mind that our data is protected as we continue to grow." - Happy Smiles Training

Lansafe replaced Happy Smiles Training’s fragmented vendor network with a single, secure and resilient technology partner, bringing IT, telecoms and mobile services together under one roof. With Microsoft Intune providing complete endpoint visibility and control, Happy Smiles has strengthened its cyber resilience and established the technical foundations required for Cyber Essentials.

A unified VoIP and mobile communications infrastructure now supports flexible hybrid working, while streamlined monthly costs provide greater predictability and value. With modern technology and proactive IT support in place, Happy Smiles Training is well equipped to scale its outreach and continue delivering vital inclusivity training across the UK.