IT Support in Preston.

Office 365 Protection

Screened Engineers

Advanced Anti Virus

Business Server Protection

Warranty

Maintenance & Monitoring

Practical IT Support for Preston Companies.

Businesses need technology that allows employees to work efficiently without recurring faults, slow systems or access problems creating unnecessary disruption. Lansafe provides IT support for Preston organisations across a wide range of day-to-day and infrastructure requirements.

Remote assistance can help users with email, software, account and device issues, while onsite support is available for problems involving hardware, servers, networks and other equipment located at the premises.

Lansafe’s ticketing process gives employees a clear method for reporting issues and allows support requests to be recorded and handled more consistently.

Packages can be developed around Microsoft 365, cloud services, hosted desktops, on-premises servers, data backup, cyber security and business networks.

IT Support Throughout Preston and Central Lancashire

Preston supports manufacturers, educational organisations, healthcare providers, retailers, professional offices and businesses operating from large commercial estates. Many require support across several departments and different types of technology.

Lansafe supports organisations in Preston city centre, Fulwood, Ribbleton, Ashton-on-Ribble, Penwortham, Bamber Bridge and Walton Summit. Assistance can be provided remotely, with onsite engineering available where required.

Frequently Asked Questions.

What does an IT support provider do?

An IT support provider manages and supports the technology used by a business. This can include employee computers, Microsoft 365, email, servers, cloud services, antivirus, backups, networks and WiFi. Lansafe can act as an external IT department for organisations that do not have their own internal technical team.

Does Lansafe provide remote and onsite IT support in Wigan?

Yes. Lansafe offers both remote and onsite support packages. Many software, email and account problems can be investigated remotely, while onsite assistance is available for issues involving physical equipment, cabling, servers or the wider network.

Can Lansafe support Microsoft 365 and business email?

Yes. Microsoft 365 licensing and email support can form part of an IT support package. Lansafe can help businesses manage the everyday services employees use for email, documents, communication and cloud-based working.

Can you manage our business servers?

Server management is available within Lansafe’s wider IT support offering. Support can cover hosted servers, equipment located on the business premises or hybrid environments that combine cloud and on-premises systems.

What is the difference between hosted and on-premises IT?

Hosted services are delivered through cloud-based applications or remotely hosted infrastructure. On-premises systems are located within your own workplace. A hybrid setup combines both approaches, allowing selected services to remain onsite while others are hosted in the cloud.

Are antivirus and data backup included?

Advanced antivirus and data backup are available within selected Lansafe IT support packages. The exact services included will depend on your number of users, existing systems and the level of support your organisation requires.

How does the Lansafe IT support process work?

Lansafe begins by discussing your requirements and reviewing the existing IT environment. Once the service is agreed, the technical team completes the onboarding process and explains how employees should raise support requests through the ticketing system

Discuss managed IT support for your Preston business:

Supporting Preston Businesses with Reliable IT Systems.

Good IT support should address immediate user problems while also improving the reliability of the underlying systems.

Lansafe can help maintain computers, accounts, servers, cloud platforms and networks, giving employees access to support when they encounter an issue.

Related services such as backup, antivirus and cyber security can also be incorporated into a wider managed solution.

Our solution integrates the following three powerful tools.

Risk Assessment

A risk assessment will be carried out by our designated technical team who will run a indepth report across your network. This will allow our team to identify any threats or vulnerabilities.

Email Security

Email protection to eliminate phishing attacks, BEC (Business Email Compromise) and Identity Theft. This works in conjunction with your 365 to provide a robust protection.

Anti Virus with EDR

Anti Virus and EDR (Endpoint Detection and Response) which will scan your devices for malware and reduce risks of common attack used by cyber hackers.