IT Support in Salford.

Office 365 Protection

Screened Engineers

Advanced Anti Virus

Business Server Protection

Warranty

Maintenance & Monitoring

IT Support for Salford’s Connected and Flexible Workplaces.

Businesses increasingly rely on cloud platforms, remote working and online collaboration to keep employees connected. When these systems experience problems, users need fast access to technical support regardless of where they are working.

Lansafe supports Salford businesses with remote and onsite IT assistance covering computers, Microsoft 365, email, cloud services, servers, WiFi and business networks.

An organised support process allows employees to report issues through a ticketing system, helping technical requests reach the right team without being passed informally between managers.

Support can be tailored around fully cloud-based companies, traditional office systems or hybrid environments with users spread across several locations.

Supporting Businesses Across Salford and MediaCity

Salford is home to digital agencies, media businesses, professional services firms, contractors and organisations using flexible or hybrid working arrangements. Many rely on cloud applications and remote access throughout the working day.

Lansafe supports companies across central Salford, Salford Quays, MediaCity, Eccles, Swinton, Walkden, Worsley and Irlam. Remote support can assist distributed users while onsite engineers remain available for local infrastructure problems.

Frequently Asked Questions.

What does an IT support provider do?

An IT support provider manages and supports the technology used by a business. This can include employee computers, Microsoft 365, email, servers, cloud services, antivirus, backups, networks and WiFi. Lansafe can act as an external IT department for organisations that do not have their own internal technical team.

Does Lansafe provide remote and onsite IT support in Wigan?

Yes. Lansafe offers both remote and onsite support packages. Many software, email and account problems can be investigated remotely, while onsite assistance is available for issues involving physical equipment, cabling, servers or the wider network.

Can Lansafe support Microsoft 365 and business email?

Yes. Microsoft 365 licensing and email support can form part of an IT support package. Lansafe can help businesses manage the everyday services employees use for email, documents, communication and cloud-based working.

Can you manage our business servers?

Server management is available within Lansafe’s wider IT support offering. Support can cover hosted servers, equipment located on the business premises or hybrid environments that combine cloud and on-premises systems.

What is the difference between hosted and on-premises IT?

Hosted services are delivered through cloud-based applications or remotely hosted infrastructure. On-premises systems are located within your own workplace. A hybrid setup combines both approaches, allowing selected services to remain onsite while others are hosted in the cloud.

Are antivirus and data backup included?

Advanced antivirus and data backup are available within selected Lansafe IT support packages. The exact services included will depend on your number of users, existing systems and the level of support your organisation requires.

How does the Lansafe IT support process work?

Lansafe begins by discussing your requirements and reviewing the existing IT environment. Once the service is agreed, the technical team completes the onboarding process and explains how employees should raise support requests through the ticketing system

Tell us how your Salford team uses its technology:

Managed IT Services for Salford’s Hybrid Workforce.

Employees should be able to access support wherever they are working, rather than depending on being physically present in the main office.

Lansafe can provide user assistance alongside the management of Microsoft 365, cloud services, business devices and local networks.

This creates a more consistent support experience across office-based and remote teams.

Our solution integrates the following three powerful tools.

Risk Assessment

A risk assessment will be carried out by our designated technical team who will run a indepth report across your network. This will allow our team to identify any threats or vulnerabilities.

Email Security

Email protection to eliminate phishing attacks, BEC (Business Email Compromise) and Identity Theft. This works in conjunction with your 365 to provide a robust protection.

Anti Virus with EDR

Anti Virus and EDR (Endpoint Detection and Response) which will scan your devices for malware and reduce risks of common attack used by cyber hackers.